CHANGES 6/1/2022

By Wellers Hill | January 7, 2022

6th January 2022

With the increase in COVID-19 transmission within the community, we will be making the following changes to protect our Doctors, staff and most importantly our patients.

It is a condition of entry that masks 😷 are to be worn at all times while inside the practice, including in the Doctors room. We also highly recommend that children wear a mask. This is to protect yourself, other patients, and in particular those who may be more vulnerable, as well as our reception, nursing and medical staff.
We also ask that you attend appointments alone🧍‍♀️if possible or with one other person👭, maintain social distancing where possible and maintain proper hand hygiene practices👏.
It is the preference of all of our Doctors that consultations are conducted via telehealth where possible.
Telehealth refers to a consultation that is done via video on your smartphone📱Our Doctors use a program called “GP Consult” to conduct these. When the Doctor is ready, you will be sent a SMS message to your phone asking you to click on a link to get started, accept the call, and it will then connect you via video.
For patients who have ANY of the symptoms🦠 below, a telehealth consultation will be required in the first instance. If the Doctor deems it necessary that they see you face to face, they will organise this during the telehealth consultation.
🦠Fever
🦠Cough
🦠Sore Throat
🦠Shortness of Breath
🦠Fatigue
🦠Diarrhoea
🦠Vomiting or Nausea
🦠Loss of Smell and/or Taste
🦠Earache
🦠Rash
A reminder that Medicare still states that you must have been seen face to face in the last 12 months to be eligible for a Medicare rebate or bulk billing (if applicable).
This does not apply for those people who are isolating due to a COVID-19 positive result, isolating due to being a close contact of a positive COVID-19 case or children under the age of 12 months.
We thank you for your cooperation and appreciate your understanding, respect and honesty during these times.

PRACTICE CHANGES AS OF 13/12/2021

By Wellers Hill | December 10, 2021

10th December, 2021

In line with the Queensland border reopening, Wellers Hill Medical Centre will be implementing the following changes as of Monday 13th December 2021.

We will continue operating for all face-to-face consultations for non-symptomatic patients.

It will be a condition of entry that face masks are to be worn at all times while inside the practice, including in the Doctors room. This is to protect you, other patients, in particular those who may be more vulnerable, as well as our reception, nursing and medical staff.

We also ask that you attend appointments alone if possible or with one other person, maintain social distancing where possible and maintain proper hand hygiene practices.

For patients who have ANY of the symptoms below, a telehealth consultation will be required first if you have not had a negative COVID test in the past 3 days.

If you have had a negative COVID test in the past 3 days and still have ANY of the symptoms below, telehealth consultations are still preferred however, you can request a face-to-face consultation in our respiratory clinic (proof of negative result will required).

  • Fever
  • Cough
  • Sore Throat
  • Shortness of Breath
  • Fatigue
  • Diarrhoea
  • Vomiting or Nausea
  • Loss of Smell and/or Taste

 

We thank you for your cooperation and appreciate your understanding, honesty and respect during these times.

INCREASE TO TELEHEALTH CONSULTATION FEES

By Wellers Hill | November 9, 2021

8th November, 2021

From the 15th November 2021, we will be increasing our telehealth/ telephone consultation fees to be brought in line with our standard consultation fees. More information regarding our fees can be found on our website

 

Standard Telehealth Fees

  • Standard Consultation $82
  • Long Consultation $130

 

Concession Telehealth Fees (children aged 13-18 years and health care card holders)

  • Standard Consultation $67
  • Long Consultation $115

 

Bulk billing applies for children aged 0-12 years and pension card holders (if seen face to face in the last 12 months only)

 

Please be aware that Medicare still states that you must have been seen face to face in the last 12 months to be eligible for a Medicare rebate or bulk billing (if applicable). If you have not been here in the last 12 months and would still like a telehealth consultation, then a private non-rebatable fee will apply.

WELCOME DR HIRO HAGA

By Wellers Hill | November 9, 2021

2nd November, 2021

We would like to welcome Dr Hiro Haga to our team.

Dr Hiro Haga is a qualified GP committed to providing quality medical care for patients and their families in our community.  Dr Hiro will work with you to help give you understanding and reassurance around any issues you have.

Dr Hiro is also committed to medicine in Queensland rural hospitals.  He has credentialed advanced skills in rural General Surgery, Gastrointestinal Endoscopy and Emergency Medicine.

Dr Hiro extends his general practice skills at Wellers Hill Medical Centre to include antenatal care and treatment for skin cancers.

Dr Hiro is also a busy father with young children.

Language spoken: English, Japanese.

MORE PFIZER VACCINE APPOINTMENTS AVAILABLE NOW!

By Wellers Hill | September 29, 2021

28th September, 2021

MORE PFIZER VACCINE APPOINTMENTS AVAILABLE THIS FRIDAY AND SATURDAY!
We have received an increase in our stock and therefore we can open more appointments.
If you are already booked for later in the year and want to come earlier, please call us and one of our friendly receptionists will reschedule your appointment.
These appointments are available for all people aged 12 years and over (including over 60s)
You do not need to be an existing patient of Wellers Hill Medical Centre to book.
Unfortunately we are unable to vaccinate people who are not registered with Medicare.

UPDATES

By Wellers Hill | September 8, 2021

7th September, 2021

Our online booking system is now back up and running for all face to face, telehealth, and COVID-19 vaccine appointments.
We had temporarily disabled some of these features while we were working on a policy update. This has now been finalised and we ask you to take note of the following changes:
If you have ANY of the following symptoms:
????Fever
????Cough
????Sore throat
????Shortness of breath
????Runny nose
????Fatigue
????Diarrhoea
????Vomiting or nausea
????Loss of smell and/ or taste
❎ Please do no enter the medical centre! ❎
You will need to have a telehealth consultation first. If the Doctor needs to examine you face to face, they will organise this at the time.
Please be aware that if you present at our front desk without advising us of these symptoms first, you may be asked to return home for a telehealth consultation instead.
We have made these changes to continue to protect our staff as well as our patients.
Depending on the current COVID-19 situation, we may need to adjust our policies and we will communicate any changes with you where necessary.
We also acknowledge that many of you have been experiencing issues trying to get through to us by phone and understand this can be frustrating. Please be assured that our receptionists are working as hard as they can to answer a high volume of incoming calls while working under extremely difficult and evolving conditions during this pandemic.
We appreciate and value all of our patients and thank you for your patience and understanding.

HOW TELEHEALTH CONSULTATIONS WORK

By Wellers Hill | August 9, 2021

9th August, 2021

Our Doctors will be moving to telehealth (video) consultations as a first preference over telephone consultations. Your phone will need a camera and internet connection for this to work. Telephone consultations will still be available for those who are unable to do this.
See the step by step guide below on how it will work????