CHANGES 6/1/2022

6th January 2022

With the increase in COVID-19 transmission within the community, we will be making the following changes to protect our Doctors, staff and most importantly our patients.

It is a condition of entry that masks ๐Ÿ˜ท are to be worn at all times while inside the practice, including in the Doctors room. We also highly recommend that children wear a mask. This is to protect yourself, other patients, and in particular those who may be more vulnerable, as well as our reception, nursing and medical staff.
We also ask that you attend appointments alone๐Ÿงโ€โ™€๏ธif possible or with one other person๐Ÿ‘ญ, maintain social distancing where possible and maintain proper hand hygiene practices๐Ÿ‘.
It is the preference of all of our Doctors that consultations are conducted via telehealth where possible.
Telehealth refers to a consultation that is done via video on your smartphone๐Ÿ“ฑOur Doctors use a program called โ€œGP Consultโ€ to conduct these. When the Doctor is ready, you will be sent a SMS message to your phone asking you to click on a link to get started, accept the call, and it will then connect you via video.
For patients who have ANY of the symptoms๐Ÿฆ  below, a telehealth consultation will be required in the first instance. If the Doctor deems it necessary that they see you face to face, they will organise this during the telehealth consultation.
๐Ÿฆ Fever
๐Ÿฆ Cough
๐Ÿฆ Sore Throat
๐Ÿฆ Shortness of Breath
๐Ÿฆ Fatigue
๐Ÿฆ Diarrhoea
๐Ÿฆ Vomiting or Nausea
๐Ÿฆ Loss of Smell and/or Taste
๐Ÿฆ Earache
๐Ÿฆ Rash
A reminder that Medicare still states that you must have been seen face to face in the last 12 months to be eligible for a Medicare rebate or bulk billing (if applicable).
This does not apply for those people who are isolating due to a COVID-19 positive result, isolating due to being a close contact of a positive COVID-19 case or children under the age of 12 months.
We thank you for your cooperation and appreciate your understanding, respect and honesty during these times.